Understanding Difficult Employees – How do you manage them effectively?

Difficult Employees

I recently gave a workshop and ended up talking with one participant for nearly an hour afterwards about a very specific situation that she is facing. She is in a difficult situation, trying to figure out how to talk with one individual, and not making progress. I provided some coaching to help her determine what […]

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Performance Tip (January)

January Performance Tip

Onboarding is always a challenge for SMEs and is often done badly. But it doesn’t have to be that way. The approach to onboarding: pilling a huge stack of reading or a series of off the shelf training modules doesn’t explain how the organization truly functions. Performance Tip (January) from Charlie Mignault For the latest […]

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