Schedule

  • Jun 08

    Finance for Non Financial Managers (Kingston)

    June 8, 2015
    $440

    Learn key concepts such as:
    • Profit and Loss
    • Sources and Uses of Cash and Capital
    • Costs, Prices and Profits
    • Financial Analysis and Planning
    • Measuring Financial Performance

    Suitable for team leaders, aspiring and new managers and managers from other functional areas who may not deal with financial decisions on a day-to-day basis.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Finance for Non Financial Managers (PDF)

    Register
  • Jun 16

    Change Management (Ottawa)

    June 16, 2015
    $440

    Change is constant in today’s evolving workplaces. Technology, social networks, increased transparency and scrutiny have all impacted the environment you work in. Corporate Learning and Performance Improvement can help you learn to manage the change process from planning to implementation. Incorporate lessons learned from recent trends in industries and sectors related to where you do business.

    Practical and timely change management program content from Corporate Learning and Performance Improvement examines:
    • Understanding your role as a change leader
    • Get clear on the change process and use tools to help plan and implement
    • Appreciate why others may react negatively to change and how best to respond to resistance
    • Adapt your communication style to gain buy-in and support from others toward change initiatives
    • Increase the readiness to embrace change and overcome resistance in your work environment

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    Change Management (PDF)

    Register
  • Jun 18

    Psychological Health & Safety for Police Managers | June 18

    June 18, 2015
    $400

    It's no secret that the constant psychological stresses that police officers experience in their job put them at a significantly higher risk than the general population for a host of long-term physical and mental health effects. Yet the stigma of mental illness or lack of trust for outside help prevents most officers from seeking appropriate treatment.

    A New Way Forward
    To help combat this growing issue St. Lawrence College Corporate
    Learning and Performance Improvement has partnered with Belleville Police Services to develop this training Program.

    This course was developed to increase awareness and confidence and to provide tools, tactics and resources to help managers help their employees better cope with psychological stress.

    LEARNING OBJECTIVES
    In this comprehensive training program officers will learn:
    • Psychological Wellness in Policing
    • Early Warning Signs & Intervention
    Strategies
    • Importance of Peer & Family
    Support
    • Legal Due Diligence
    • Future Strategies for Psychological
    Wellness in Police Organizations

    For more information please email khulton@sl.on.ca.

    Please note, this training is only available to members of police organizations. Space limited.

    Psychological Health & Safety Training (PDF)

    Register
  • Jun 23

    Psychological Health & Safety for Police Managers | June 23

    June 23, 2015
    $400

    It's no secret that the constant psychological stresses that police officers experience in their job put them at a significantly higher risk than the general population for a host of long-term physical and mental health effects. Yet the stigma of mental illness or lack of trust for outside help prevents most officers from seeking appropriate treatment.

    A New Way Forward
    To help combat this growing issue St. Lawrence College Corporate
    Learning and Performance Improvement has partnered with Belleville Police Services to develop this training Program.

    This course was developed to increase awareness and confidence and to provide tools, tactics and resources to help managers help their employees better cope with psychological stress.

    LEARNING OBJECTIVES
    In this comprehensive training program officers will learn:
    • Psychological Wellness in Policing
    • Early Warning Signs & Intervention
    Strategies
    • Importance of Peer & Family
    Support
    • Legal Due Diligence
    • Future Strategies for Psychological
    Wellness in Police Organizations

    For more information please email khulton@sl.on.ca.

    Please note, this training is only available to members of police organizations. Space limited.

    Psychological Health & Safety Training (PDF)

    Register
  • Jun 24

    Introduction to Microsoft© Excel (Kingston)

    June 24, 2015
    $190

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn:

    • What is Excel?
    • Entering text and data into Excel
    • Inserting/Deleting rows/columns
    • Moving around in Excel
    • Sorting data
    • Simple formulas
    • Simple functions
    • Page setup
    • Printing/previewing

    The course runs from 9:00am to 12:00pm.

    Microsoft Office (PDF)

    Register
  • Jun 24

    Intermediate Microsoft© Excel (Kingston)

    June 24, 2015
    $190

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply conditional formatting
    • Create and work with charts
    • Manage multiple worksheets
    • Adjust print settings
    • Sort and filter data
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Office (PDF)

    Register
  • Jun 25

    Introduction to Microsoft© Excel (Cornwall)

    June 25, 2015
    $190

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn:

    • What is Excel?
    • Entering text and data into Excel
    • Inserting/Deleting rows/columns
    • Moving around in Excel
    • Sorting data
    • Simple formulas
    • Simple functions
    • Page setup
    • Printing/previewing

    The course runs from 9:00am to 12:00pm.

    Microsoft Office (PDF)

    Register
  • Jun 25

    Intermediate Microsoft Excel (Cornwall)

    June 25, 2015
    $190

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply conditional formatting
    • Create and work with charts
    • Manage multiple worksheets
    • Adjust print settings
    • Sort and filter data
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Office (PDF)

    Register
  • Jun 26

    Better Business Writing (Kingston)

    June 26, 2015
    $300

    Add polish and power to everything you write. This practical business writing course will take your writing skills to an advanced level. You will learn how to organize your thoughts effectively and to produce effective documents that create reader buy-in. Acquire techniques to reduce your writing time. Learn to capture the attention of readers with powerful subject lines and opening statements, and to structure your written documents to keep the reader engaged while communicating your point effectively and concisely.

    Learn key skills such as composing powerful correspondence, reports, and proposals, producing effective communications quickly and accurately, and writing letters and emails that will get you buy-in.

    Suitable for individuals who prepare reports and correspondence on a regular basis and want to ensure their writing style meets high professional standards. Also suitable for anyone who wishes a refresher course on business writing techniques or who wants to speed up the production and effectiveness of business documents.

    Better Business Writing (PDF)

    Register
  • Sep 24

    Presentation Excellence (Kingston)

    September 24, 2015
    $320

    This interactive training presentation introduces effective presentation methodology, examples of excellent presentations, demonstrations of innovative new presentation technology and techniques, and more.

    Learn essential information such as the psychology behind presenters and audiences, the 4 key elements of a powerful executive presentation, the 3 most important points to having PowerPoint work for you and much more.

    The course runs from 9:00am to 12:30pm.

    Presentation Excellence (PDF)

    Register
  • Oct 14

    Communication for Managers (Kingston)

    October 14, 2015
    $440

    Explore and develop the communications skills needed to succeed as a manager. Suitable for team leaders, current, new and aspiring managers.

    Topic areas will include:
    • Business writing, speaking and presenting
    • One-to-one communication
    • How to communicate effectively in teams

    Discussion of key concepts in each area will be supported by diagnostic tools and practical, hands-on exercises.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:00pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Communication for Managers (PDF)

    Register
  • Oct 15

    Managing the Customer Experience (Kingston)

    October 15, 2015
    $440

    Customer service is everybody’s business. Learn to manage the customer experience from awareness to advocacy. Suitable for team leaders, current, new and aspiring managers.

    Topic areas include:
    • Why customer service matters
    • Measuring and monitoring customer satisfaction
    • Customer service and new media
    • Building your customer experience management program

    Discussion of key concepts will be supported by examples of best practices from multiple sectors.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:00pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Managing the Customer Experience (PDF)

    Register
  • Oct 19

    Dispute and Conflict Resolution (Kingston)

    October 19, 2015
    $440

    Develop negotiating techniques and conflict resolution skills that will help managers to appropriately deal with workplace conflict. The following are the outcomes of the workshop:
    • Describe conflict in a workplace setting
    • Apply conflict resolution strategies to workplace conflict
    • Demonstrate negotiating skills to address conflict
    • Develop strategies to address workplace conflict
    • Develop leadership abilities through effective conflict management

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:00pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Dispute and Conflict Resolution (PDF)

    Register
  • Oct 20

    Coaching and Mentoring (Kingston)

    October 20, 2015
    $440

    Learn about the strategic need for mentorship in organizations and gain tools from which to develop and apply a mentorship program. Participants will receive a Mentoring Manual providing a guide from which to lead the mentoring process.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:00pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Coaching and Mentoring (PDF)

    Register
  • Nov 03

    Operationalizing the Strategic Plan (Kingston)

    November 3, 2015
    $440

    The best laid plans aren’t worth much if you can’t act on them. Corporate Learning and Performance Improvement takes a practical and hands-on approach to ensuring your company’s strategic plans get translated into action. Tips on ensuring your plans are broad enough in scope, with concrete milestones to gauge success are paired with best practices from leading companies to allow your strategic plans to be implemented.

    This program will develop your skills to:
    • Expand your strategic understanding of the marketplace
    • Make decisions incorporating best practice examples and lessons learned from competitors and peers
    • Develop and implement a strategy for your organization
    • Stop navigating without a map. Align all working being done in your organization towards a shared end goal
    • Create mission, vision and values to achieve goals
    • Create focus and momentum through shared commitment of the "why" you are doing what you do
    • Focus on future direction and achieving desired results

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Operationalizing the Strategic Plan (PDF)

    Register
  • Nov 04

    Project Management (Kingston)

    November 4, 2015
    $440

    Are projects at your organization running as efficiently and effectively as possible? Corporate Learning and Performance Improvement can help you understand the integral role project management plays in successful workplaces. Program content includes how to set and manage client expectations, develop a list of key tasks, assign responsibilities, and track progress updates.

    Corporate Learning and Performance Improvement's practical approach to project management covers these topics:
    • Introduction to project management
    • Integration
    • Scope definition and controls
    • Exercises in planning, control and problem solving, including consideration of risk factors and conflict resolution within projects
    • Test and create a template in an actual project for management

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Project Management (PDF)

    Register
  • Nov 19

    Change Management (Kingston)

    November 19, 2015
    $440

    Change is constant in today’s evolving workplaces. Technology, social networks, increased transparency and scrutiny have all impacted the environment you work in. Corporate Learning and Performance Improvement can help you learn to manage the change process from planning to implementation. Incorporate lessons learned from recent trends in industries and sectors related to where you do business.

    Practical and timely change management program content from Corporate Learning and Performance Improvement examines:
    • Understanding your role as a change leader
    • Get clear on the change process and use tools to help plan and implement
    • Appreciate why others may react negatively to change and how best to respond to resistance
    • Adapt your communication style to gain buy-in and support from others toward change initiatives
    • Increase the readiness to embrace change and overcome resistance in your work environment

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Change Management (PDF)

    Register
  • Nov 25

    Leadership (Kingston)

    November 25, 2015
    $440

    Leadership is not simply properly delegating work to people. Far more complicated than simple reporting structures, effective leaders know how and why they make the decisions they do. Are you confident your leadership style is getting you optimal results? Could you benefit from refreshing your skills?

    St. Lawrence College Corporate Learning and Performance Improvement leadership content includes:
    • Define and explore the core principles of leadership
    • The consistent and eternal fundamentals you must understand and apply to successfully lead
    • Understand and develop effective leadership techniques
    • Not everything works for everybody. Explore various techniques, determine the approach that works best for you
    • Explore the values-based leadership model and your personal leadership style
    • Do you have a clear picture of how you are perceived as a leader?
    • Experiment with and apply models, techniques, and principles using a “ripped from the headlines” case study

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Leadership (PDF)

    Register
  • Nov 26

    Teams (Kingston)

    November 26, 2015
    $440

    Are the teams you are working on performing efficiently and consistently? Do the teams you lead have the ingredients for success Take a practical look at teams with St. Lawrence College Corporate Learning and Performance Improvement.

    Program will include the following topics and exercises:
    • Ideal components for a high performing team
    • Team self-management practices, problem solving skills and creating a team vision
    • The art of collaboration, ensuring everyone participates and contributes
    • Frameworks and tips for handling issues in the moment
    • Tact and delicacy to preserve positive and productive environments
    • Proactive, progressive communicating
    • A day with re-creatable team exercises to bring back to your organization
    • Practical, transferable content that fosters consistency and cohesion

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.


    Teams (PDF)

    Register