Training Courses & Workshops Schedule

  • Sep 27

    Mental Health First Aid

    September 27, 2016 $195

    What is Mental Health First Aid
    This workshop teaches participants how to help someone who is showing signs of a mental health problem or is experiencing a mental health crisis.

    Who Should Attend?
    Front line staff, teachers, health service providers RN, PSW, emergency workers, human resources professionals,employers, community groups, volunteers, etc. Attendance is required at both sessions in order to receive a certificate.

    The 2-day, 12-hour certified basic training course is a program of the Mental Health Commission of Canada and covers the following topics:
    - Signs and symptoms of mental health problems and crisis
    situations
    - A basic model to provide mental health first aid
    - Information about how to help in a crisis and how to help prevent a crisis

    Note: $195.00 does not include HST

    Mental Health First Aid (PDF)

  • Sep 28

    Mental Health First Aid

    September 28, 2016 $195

    What is Mental Health First Aid
    This workshop teaches participants how to help someone who is showing signs of a mental health problem or is experiencing a mental health crisis.

    Who Should Attend?
    Front line staff, teachers, health service providers RN, PSW, emergency workers, human resources professionals,employers, community groups, volunteers, etc. Attendance is required at both sessions in order to receive a certificate.

    The 2-day, 12-hour certified basic training course is a program of the Mental Health Commission of Canada and covers the following topics:
    - Signs and symptoms of mental health problems and crisis
    situations
    - A basic model to provide mental health first aid
    - Information about how to help in a crisis and how to help prevent a crisis

    Note: $195.00 does not include HST

    Mental Health First Aid (PDF)

    Register
  • Oct 05

    Brain, Body and You - Stroke Care Prevention to Life After Stroke & Continence Care

    October 5, 2016 Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    100 Portsmouth Ave,
    Kingston

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System.

    Brain, Body and You (PDF)

    Register
  • Oct 12

    Brain, Body and You - Mobility

    October 12, 2016 Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    100 Portsmouth Ave,
    Kingston

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System.

    Brain, Body and You (PDF)

    Register
  • Oct 12

    Mental Health First Aid

    October 12, 2016 $195

    What is Mental Health First Aid
    This workshop teaches participants how to help someone who is showing signs of a mental health problem or is experiencing a mental health crisis.

    Who Should Attend?
    Front line staff, teachers, health service providers RN, PSW, emergency workers, human resources professionals,employers, community groups, volunteers, etc. Attendance is required at both sessions in order to receive a certificate.

    The 2-day, 12-hour certified basic training course is a program of the Mental Health Commission of Canada and covers the following topics:
    - Signs and symptoms of mental health problems and crisis
    situations
    - A basic model to provide mental health first aid
    - Information about how to help in a crisis and how to help prevent a crisis

    Note: $195.00 does not include HST

    Mental Health First Aid (PDF)

    Register
  • Oct 13

    Mental Health First Aid

    October 13, 2016 $195

    What is Mental Health First Aid
    This workshop teaches participants how to help someone who is showing signs of a mental health problem or is experiencing a mental health crisis.

    Who Should Attend?
    Front line staff, teachers, health service providers RN, PSW, emergency workers, human resources professionals,employers, community groups, volunteers, etc. Attendance is required at both sessions in order to receive a certificate.

    The 2-day, 12-hour certified basic training course is a program of the Mental Health Commission of Canada and covers the following topics:
    - Signs and symptoms of mental health problems and crisis
    situations
    - A basic model to provide mental health first aid
    - Information about how to help in a crisis and how to help prevent a crisis

    Note: $195.00 does not include HST

    Mental Health First Aid (PDF)

    Register
  • Oct 13

    Not-for-Profit Leadership Program

    October 13, 2016 Sponsored

    This is a Multi Day Program

    This unique program is designed to build and strengthen nonprofit organizations in KFL&A through building capacity and skills in leadership.

    October 13 Duties and Liabilities of Directors: How to Protect Yourself

    Board members of non-profit organizations and charities are right to be concerned about their personal liability, and need to understand the risks involved in volunteering on a Board of Directors, and how to protect themselves.

    October 26 Know Yourself

    Learn more about your talents and strengths using the Clifton StrengthsFinder by Gallup which is based on a 40-year study of human strengths and translated in the 34 most common talents. Using this tool, you will discover your most dominate talents and how to maximize them with a strengths-based approach.

    Understanding the Non-Profit World

    This day will cover the many facets of working within the non-profit world including the Employment Standards Act, compliance with relevant legislation, examining workplace violence and harassment, and dealing with conflict.

    November 23 Financial Stewardship of the Board

    This workshop will define the board’s role in maintaining fiscal responsibility and help directors understand and fulfill their oversight function.

    December 2 Leading Yourself and Others

    Improve your ability to lead yourself and others by learning to use 360 degree evaluations, interpret the results and have context on using it effectively in your organization.

    Talent Management
    This workshop will help build your talent management capabilities, focusing on employee recruitment, onboarding, performance management, and delegation.

    December 3 Project Management

    Learn the integral role project management plays in successful workplaces, including how to set and manage client expectations, develop a list of key tasks, assign responsibilities, and track progress updates.

    February 1 Risk Management for Non-Profit Organizations

    Risk can be defined as anything that threatens the ability of an organization to achieve its mission. Learn to identify sources of risk, describe the risk management process and identify strategies to manage risk.

    February 7 Communication and Team Building

    This workshop will examine communication and team building, including the many different leadership styles, how to influence others, and the importance of accountability.

    Coaching, Mentoring and Development

    Learn how to coach, mentor and develop your employees by creating a climate for effective employee coaching, giving corrective feedback, using effective listening skills, and learning best practices in this area.

    February 8 Change Management

    Learn to manage the change process from planning to implementation. Incorporate lessons learned from recent trends in industries and sectors, understand your role as a change leader, learn how to best gain support towards change initiatives, and how to react and overcome resistance to change in your workplace.

    March 1 Roles & Responsibilities of the Board

    This workshop provides a basic understanding of what is required for strong board governance. It is an essential workshop for first time directors and current directors looking for a refresher

    March 10 Organizational Strategy

    Learn how to take a practical, hands-on approach to ensuring your organization’s strategic plan gets translated into action. Tips on ensuring plans are broad enough in scope, with concrete milestones to gauge success are paired with best practices from leading organizations.

    For more information, please contact Kelly Terwilligar at 613-544-5400 x1608

    Register
  • Oct 19

    Brain, Body and You - Communication & Behavior

    October 19, 2016 Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    100 Portsmouth Ave,
    Kingston

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System.

    Brain, Body and You (PDF)

    Register
  • Oct 25

    Better Business Writing

    October 25, 2016 $300
    Add polish and power to everything you write. This practical business writing course will take your writing skills to an advanced level. You will learn how to organize your thoughts effectively and to produce effective documents that create reader buy-in. Acquire techniques to reduce your writing time. Learn to capture the attention of readers with powerful subject lines and opening statements, and to structure your written documents to keep the reader engaged while communicating your point effectively and concisely.

    Learn key skills such as composing powerful correspondence, reports, and proposals, producing effective communications quickly and accurately, and writing letters and emails that will get you buy-in.

    Suitable for individuals who prepare reports and correspondence on a regular basis and want to ensure their writing style meets high professional standards. Also suitable for anyone who wishes a refresher course on business writing techniques or who wants to speed up the production and effectiveness of business documents.

    The course runs from 9:00am to 4:30pm.

    Better Business Writing (PDF)

    Register
  • Oct 26

    Brain, Body and You - Nutrition, Hydration and Feeding

    October 26, 2016 Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    100 Portsmouth Ave,
    Kingston

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System.

    Brain, Body and You (PDF)

    Register
  • Jan 04

    Operationalizing the Strategic Plan (Kingston)

    January 4, 2017 $440

    The best laid plans aren’t worth much if you can’t act on them. Corporate Learning and Performance Improvement takes a practical and hands-on approach to ensuring your company’s strategic plans get translated into action. Tips on ensuring your plans are broad enough in scope, with concrete milestones to gauge success are paired with best practices from leading companies to allow your strategic plans to be implemented.

    This program will develop your skills to:
    • Expand your strategic understanding of the marketplace
    • Make decisions incorporating best practice examples and lessons learned from competitors and peers
    • Develop and implement a strategy for your organization
    • Stop navigating without a map. Align all working being done in your organization towards a shared end goal
    • Create mission, vision and values to achieve goals
    • Create focus and momentum through shared commitment of the "why" you are doing what you do
    • Focus on future direction and achieving desired results

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Operationalizing the Strategic Plan (PDF)

    Register
  • Jan 05

    Project Management (Kingston)

    January 5, 2017 $440

    Are projects at your organization running as efficiently and effectively as possible? Corporate Learning and Performance Improvement can help you understand the integral role project management plays in successful workplaces. Program content includes how to set and manage client expectations, develop a list of key tasks, assign responsibilities, and track progress updates.

    Corporate Learning and Performance Improvement's practical approach to project management covers these topics:
    • Introduction to project management
    • Integration
    • Scope definition and controls
    • Exercises in planning, control and problem solving, including consideration of risk factors and conflict resolution within projects
    • Test and create a template in an actual project for management

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Project Management (PDF)

    Register
  • Jan 19

    Change Management (Kingston)

    January 19, 2017 $440

    Change is constant in today’s evolving workplaces. Technology, social networks, increased transparency and scrutiny have all impacted the environment you work in. Corporate Learning and Performance Improvement can help you learn to manage the change process from planning to implementation. Incorporate lessons learned from recent trends in industries and sectors related to where you do business.

    Practical and timely change management program content from Corporate Learning and Performance Improvement examines:
    • Understanding your role as a change leader
    • Get clear on the change process and use tools to help plan and implement
    • Appreciate why others may react negatively to change and how best to respond to resistance
    • Adapt your communication style to gain buy-in and support from others toward change initiatives
    • Increase the readiness to embrace change and overcome resistance in your work environment

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Change Management (PDF)

    Register
  • Jan 23

    Leadership (Kingston)

    January 23, 2017 $440

    Leadership is not simply properly delegating work to people. Far more complicated than simple reporting structures, effective leaders know how and why they make the decisions they do. Are you confident your leadership style is getting you optimal results? Could you benefit from refreshing your skills?

    St. Lawrence College Corporate Learning and Performance Improvement leadership content includes:
    • Define and explore the core principles of leadership
    • The consistent and eternal fundamentals you must understand and apply to successfully lead
    • Understand and develop effective leadership techniques
    • Not everything works for everybody. Explore various techniques, determine the approach that works best for you
    • Explore the values-based leadership model and your personal leadership style
    • Do you have a clear picture of how you are perceived as a leader?
    • Experiment with and apply models, techniques, and principles using a “ripped from the headlines” case study

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Leadership (PDF)

    Register
  • Jan 24

    Teams (Kingston)

    January 24, 2017 $440

    Are the teams you are working on performing efficiently and consistently? Do the teams you lead have the ingredients for success Take a practical look at teams with St. Lawrence College Corporate Learning and Performance Improvement.

    Program will include the following topics and exercises:
    • Ideal components for a high performing team
    • Team self-management practices, problem solving skills and creating a team vision
    • The art of collaboration, ensuring everyone participates and contributes
    • Frameworks and tips for handling issues in the moment
    • Tact and delicacy to preserve positive and productive environments
    • Proactive, progressive communicating
    • A day with re-creatable team exercises to bring back to your organization
    • Practical, transferable content that fosters consistency and cohesion

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Teams (PDF)

    Register
  • Feb 02

    Coaching and Mentoring (Kingston)

    February 2, 2017 $440

    Learn about the strategic need for mentorship in organizations and gain tools from which to develop and apply a mentorship program. Participants will receive a Mentoring Manual providing a guide from which to lead the mentoring process.

    This program is part of the Leadership for Managers series.

    The course runs from 9:00am to 4:00pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register
  • Feb 03

    Dispute and Conflict Resolution (Kingston)

    February 3, 2017 $440

    Develop negotiating techniques and conflict resolution skills that will help managers to appropriately deal with workplace conflict. The following are the outcomes of the workshop:

    • Describe conflict in a workplace setting
    • Apply conflict resolution strategies to workplace conflict
    • Demonstrate negotiating skills to address conflict
    • Develop strategies to address workplace conflict
    • Develop leadership abilities through effective conflict management

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:00pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register
  • Feb 16

    Communication for Managers (Kingston)

    February 16, 2017 $440

    Explore and develop the communications skills needed to succeed as a manager. Suitable for team leaders, current, new and aspiring managers.

    Topic areas will include:

    • Business writing, speaking and presenting
    • One-to-one communication
    • How to communicate effectively in teams

    Discussion of key concepts in each area will be supported by diagnostic tools and practical, hands-on exercises.

    This program is part of the Leadership for Managers series.

    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register
  • Feb 17

    Managing the Customer Experience (Kingston)

    February 17, 2017 $440

    Customer service is everybody’s business. Learn to manage the customer experience from awareness to advocacy. Suitable for team leaders, current, new and aspiring managers.

    Topic areas include:

    • Why customer service matters
    • Measuring and monitoring customer satisfaction
    • Customer service and new media
    • Building your customer experience management program

    Discussion of key concepts will be supported by examples of best practices from multiple sectors.

    This program is part of the Leadership for Managers series.

    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register
  • Feb 28

    Finance for Non Financial Managers (Kingston)

    February 28, 2017 $440

    Learn key concepts such as:

    • Profit and Loss
    • Sources and Uses of Cash and Capital
    • Costs, Prices and Profits
    • Financial Analysis and Planning
    • Measuring Financial Performance

    Suitable for team leaders, aspiring and new managers and managers from other functional areas who may not deal with financial decisions on a day-to-day basis.

    This program is part of the Leadership for Managers series.

    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register