Schedule

  • Oct 01

    Microsoft Outlook - Level 1 (Kingston | Oct 1, 9-12)

    October 1, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Compose and send email
    • Reply and forward email
    • Manage attachments
    • Manage contacts
    • Create and use folders
    • And more

    The course runs from 9:00am to 12:00pm.

    Microsoft Outlook (PDF)

    Register
  • Oct 01

    Microsoft Outlook - Level 1 (Kingston | Oct 1, 1-4)

    October 1, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Compose and send email
    • Reply and forward email
    • Manage attachments
    • Manage contacts
    • Create and use folders
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Outlook (PDF)

    Register
  • Oct 06

    Operationalizing the Strategic Plan (Cornwall)

    October 6, 2014
    $440

    This course offers the core ideals of strategic planning and operationalizing your strategic plan. You will learn the following:
    • Expand your strategic understanding of the marketplace
    • Develop and implement a strategy for your organization
    • Create mission, vision, and values to achieve goals
    • Focus on future direction and achieving desired results

    This program is part of our Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Operationalizing the Strategic Plan (PDF)

    Register
  • Oct 07

    Project Management (Cornwall)

    October 7, 2014
    $440

    This course will help you understand the role of project management, how to set and manage client expectations, develop a list of key tasks, assign responsibilities, and track progress updates. This module will include the following:
    • Introduction to project management
    • Integration
    • Scope definition and controls
    • Exercises in planning, control and problem solving, including consideration of risk factors and conflict resolution within projects
    • Test and create a template in an actual project for management

    This program is part of the Leadership for Managers Series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Project Management (PDF)

    Register
  • Oct 08

    Change Management (Cornwall)

    October 8, 2014
    $440

    Learn to manage the change process from planning to implementation. Participants will realize why trends in organizations, industries, sectors and geographic locations are important to monitor. This module will explore the following:
    • How to create support and commitment for change, recognize and anticipate resistance, and design a change plan to implement for future change projects
    • How to use the R x A x F (Ready, Aim, Fire) › Resistance model to understand the change process

    How to plan and implement a system-wide organizational change through the Change-O-Meter computer simulation.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Change Management (PDF)

    Register
  • Oct 08

    Brain, Body and You - Stroke Care Prevention to Life After Stroke & Continence Care

    October 8, 2014
    Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    Brockville Campus
    2288 Parkedale Avenue
    Brockville, ON K6V 5X3

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System. Please note, you must currently be employed as a PSW, RPN, RN, Rehab Assistant or Restorative Care Aid in a long term, community, acute or complex continuing care setting to qualify for this training.

    Brain Body and You (PDF)

    Register
  • Oct 08

    Tactics, Tools & Tips to Take Control of Your Email

    October 8, 2014
    $49

    Is your email inbox an endless wall of text? Does the sheer volume prevent you from getting back to employees, co-workers, family and friends? Is email in control of your life?

    Allow Corporate Learning to help solve your inbox problems for good.

    Join us on October 8th for an exclusive webinar focusing on taking back control of your email inbox. Featuring time management expert Craig Jarrow this 1 hour webinar will teach you:

    • Tactics to help you rethink your email
    • Tools Craig uses to keep his email under control
    • 5 simple email tips you can implement today
    • And more...

    This exclusive webinar is limited to 100 people. To reserve your seat register today.

    The webinar runs from 3:00pm to 4:00pm.

    Tactics, Tools & Tips to Take Control of Your Email (PDF)

    Register
  • Oct 09

    Leadership (Cornwall)

    October 9, 2014
    $440

    This course will ultimately provide a framework for leading change initiatives, internal projects and understanding personal leadership. This module will present the following:
    • Define and explore the core principles of leadership
    • Understand and develop effective leadership techniques
    • Explore the values-based leadership model and your personal leadership style
    • Experiment with and apply models, techniques and principles using the Hailey Hotel Case Study

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 to register.

    Leadership (PDF)

    Register
  • Oct 10

    Teams (Cornwall)

    October 10, 2014
    $440

    Learn how to become a more effective team leader/builder and create team synergy by leveraging individual skills for the combined effort. This module will introduce the following topics and activities:
    • Types of teams/groups/hybrids
    • How to conduct a skills audit for individual team members
    • Team self-management practices, problem solving skills and creating a team vision
    • Best practice communication strategies and techniques
    • A day with re-creatable team exercises to bring back to your organization

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Teams (PDF)

    Register
  • Oct 15

    Brain, Body and You - Communication & Behavior

    October 15, 2014
    Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    Brockville Campus
    2288 Parkedale Avenue
    Brockville, ON K6V 5X3

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System. Please note, you must currently be employed as a PSW, RPN, RN, Rehab Assistant or Restorative Care Aid in a long term, community, acute or complex continuing care setting to qualify for this training.

    Brain Body and You (PDF)

    Register
  • Oct 15

    Microsoft Excel - Level 2 (Kingston | Oct 15, 9-12)

    October 15, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply conditional formatting
    • Create and work with charts
    • Manage multiple worksheets
    • Adjust print settings
    • Sort and filter data

    The course runs from 9:00am to 12:00pm.

    Microsoft Excel (PDF)

    Register
  • Oct 15

    Microsoft Excel - Level 3 (Kingston | Oct 15, 1-4)

    October 15, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Enhance chart appearance
    • Create and use common functions such as IF and VLOOKUP
    • Create a basic Macro
    • Use data analysis tools
    • Create a pivot table
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Excel (PDF)

    Register
  • Oct 16

    Microsoft Word - Level 2 (Kingston | Oct 16, 9-4:30)

    October 16, 2014
    $300

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Create tables
    • Create and manage tables
    • Add headers and footers
    • Create and use templates
    • Use mail merge effectively
    • And more

    The course runs from 9:00am to 4:30pm.

    Microsoft Office (PDF)

    Register
  • Oct 22

    Microsoft Outlook - Level 2 (Kingston | Oct 22, 9-12)

    October 22, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Flag messages for follow up
    • Perform advanced email options
    • Organize meetings
    • Manage tasks
    • Create rules
    • And more

    The course runs from 9:00am to 12:00pm.

    Microsoft Outlook (PDF)

    Register
  • Oct 22

    Brain, Body and You - Mobility

    October 22, 2014
    Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    Brockville Campus
    2288 Parkedale Avenue
    Brockville, ON K6V 5X3

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System. Please note, you must currently be employed as a PSW, RPN, RN, Rehab Assistant or Restorative Care Aid in a long term, community, acute or complex continuing care setting to qualify for this training.

    Brain Body and You (PDF)

    Register
  • Oct 23

    Microsoft PowerPoint - Level 2 (Kingston | Oct 23, 9-12)

    October 23, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply and modify advanced transitions and animation effects
    • Insert multimedia
    • Use the slide master to ensure consistency throughout presentation
    • Link data from other programs such as Excel
    • Create handouts
    • And more

    The course runs from 9:00am to 12:00pm.

    Microsoft PowerPoint (PDF)

    Register
  • Oct 23

    Microsoft PowerPoint - Level 2 (Kingston | Oct 23, 1-4)

    October 23, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply and modify advanced transitions and animation effects
    • Insert multimedia
    • Use the slide master to ensure consistency throughout presentation
    • Link data from other programs such as Excel
    • Create handouts
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Office (PDF)

    Register
  • Oct 28

    Presentation Excellence (Kingston)

    October 28, 2014
    $320

    This interactive training presentation introduces effective presentation methodology, examples of excellent presentations, demonstrations of innovative new presentation technology and techniques, and more.

    Learn essential information such as the psychology behind presenters and audiences, the 4 key elements of a powerful executive presentation, the 3 most important points to having PowerPoint work for you and much more.

    The course runs from 9:00am to 12:30pm.

    Presentation Excellence (PDF)

    Register
  • Oct 28

    Microsoft PowerPoint - Level 2 (Kingston | Oct 28, 1-4)

    October 28, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply and modify advanced transitions and animation effects
    • Insert multimedia
    • Use the slide master to ensure consistency throughout presentation
    • Link data from other programs such as Excel
    • Create handouts
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft PowerPoint (PDF)

    Register
  • Oct 29

    Brain, Body and You - Nutrition, Hydration and Feeding

    October 29, 2014
    Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    Brockville Campus
    2288 Parkedale Avenue
    Brockville, ON K6V 5X3

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System. Please note, you must currently be employed as a PSW, RPN, RN, Rehab Assistant or Restorative Care Aid in a long term, community, acute or complex continuing care setting to qualify for this training.

    Brain Body and You (PDF)

    Register
  • Oct 29

    Microsoft Outlook - Level 2 (Kingston | Oct 29, 9-12)

    October 29, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Flag messages for follow up
    • Perform advanced email options
    • Organize meetings
    • Manage tasks
    • Create rules
    • And more

    The course runs from 9:00am to 12:00pm.

    Microsoft Outlook (PDF)

    Register
  • Oct 29

    Microsoft Outlook - Level 2 (Kingston | Oct 29, 1-4)

    October 29, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Flag messages for follow up
    • Perform advanced email options
    • Organize meetings
    • Manage tasks
    • Create rules
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Outlook (PDF)

    Register
  • Nov 03

    Finance for Non Financial Managers (Cornwall)

    November 3, 2014
    $440

    Learn key concepts such as:
    • Profit and Loss
    • Sources and Uses of Cash and Capital
    • Costs, Prices and Profits
    • Financial Analysis and Planning
    • Measuring Financial Performance
    Suitable for team leaders, aspiring and new managers and managers from other functional areas who may not deal with financial decisions on a day-to-day basis.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Finance for Non Financial Managers (PDF)

    Register
  • Nov 04

    Communication for Managers (Cornwall)

    November 4, 2014
    $440

    Explore and develop the communications skills needed to succeed as a manager. Suitable for team leaders, current, new and aspiring managers.

    Topic areas will include:
    • Business writing, speaking and presenting
    • One-to-one communication
    • How to communicate effectively in teams

    Discussion of key concepts in each area will be supported by diagnostic tools and practical, hands-on exercises.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Communication for Managers (PDF)

    Register
  • Nov 05

    Dispute and Conflict Resolution (Cornwall)

    November 5, 2014
    $440

    Develop negotiating techniques and conflict resolution skills that will help managers to appropriately deal with workplace conflict. The following are the outcomes of the workshop:
    • Describe conflict in a workplace setting
    • Apply conflict resolution strategies to workplace conflict
    • Demonstrate negotiating skills to address conflict
    • Develop strategies to address workplace conflict
    • Develop leadership abilities through effective conflict management

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Dispute and Conflict Resolution (PDF)

    Register
  • Nov 05

    Microsoft Word - Level 3 (Kingston | Nov 5, 9-12)

    November 5, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Track revision
    • Create a table of contents
    • Prepare a form for distribution
    • Customize the quick access tool bar
    • Create building blocks to quickly paste repetitive content
    • And more

    The course runs from 9:00am to 12:00pm. Microsoft Word (PDF)

    Register
  • Nov 05

    Microsoft Word - Level 3 (Kingston | Nov 5, 1-4)

    November 5, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Track revision
    • Create a table of contents
    • Prepare a form for distribution
    • Customize the quick access tool bar
    • Create building blocks to quickly paste repetitive content
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Word (PDF)

    Register
  • Nov 06

    Coaching and Mentoring (Cornwall)

    November 6, 2014
    $440

    Learn about the strategic need for mentorship in organizations and gain tools from which to develop and apply a mentorship program. Participants will receive a Mentoring Manual providing a guide from which to lead the mentoring process.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Coaching and Mentoring (PDF)

    Register
  • Nov 07

    Managing the Customer Experience (Cornwall)

    November 7, 2014
    $440

    Customer service is everybody’s business. Learn to manage the customer experience from awareness to advocacy. Suitable for team leaders, current, new and aspiring managers.

    Topic areas include:
    • Why customer service matters
    • Measuring and monitoring customer satisfaction
    • Customer service and new media
    • Building your customer experience management program

    Discussion of key concepts will be supported by examples of best practices from multiple sectors.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 933-6080 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Managing the Customer Experience (PDF)

    Register
  • Nov 12

    LEAN Awareness (Kingston)

    November 12, 2014
    $440

    Learn how to build a Lean organization, drive out waste, streamline process flow and build a culture of continuous improvement. Organizations across Canada are now applying Lean to achieve higher levels of performance and increase customer satisfaction.

    The course runs from 9:00am to 4:30pm.

    LEAN Awareness (PDF)

    Register
  • Nov 19

    Meetings That Work (Kingston)

    November 19, 2014
    $300

    Do you find meetings a waste of time, resources and energy? Do the meetings you attend often end in indecision, lack follow-up or involve the wrong people to ensure the necessary buy-in for success? Meetings are expensive; they require a large investment of money, time and effort. Learn the tools that will get you the best return and productivity out of your meetings.

    The course runs from 9:00am to 4:30pm.

    Meetings That Work (PDF)

    Register
  • Nov 19

    Brain, Body and You - Mobility (Belleville)

    November 19, 2014
    Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    Loyalist College
    376 Wallbridge Loyalist Road
    Belleville, ON K8N 5B9

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System. Please note, you must currently be employed as a PSW, RPN, RN, Rehab Assistant or Restorative Care Aid in a long term, community, acute or complex continuing care setting to qualify for this training.

    Brain Body and You (PDF)

    Register
  • Nov 19

    Microsoft Word - Level 2 (Kingston | Nov 19, 9-12)

    November 19, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Create tables
    • Create and manage tables
    • Add headers and footers
    • Create and use templates
    • Use mail merge effectively
    • And more

    The course runs from 9:00am to 12:00pm.

    Microsoft Word (PDF)

    Register
  • Nov 19

    Microsoft Word - Level 2 (Kingston | Nov 19, 1-4)

    November 19, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Create tables
    • Create and manage tables
    • Add headers and footers
    • Create and use templates
    • Use mail merge effectively
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Word (PDF)

    Register
  • Nov 24

    Finance for Non Financial Managers (Kingston)

    November 24, 2014
    $440

    Learn key concepts such as:
    • Profit and Loss
    • Sources and Uses of Cash and Capital
    • Costs, Prices and Profits
    • Financial Analysis and Planning
    • Measuring Financial Performance

    Suitable for team leaders, aspiring and new managers and managers from other functional areas who may not deal with financial decisions on a day-to-day basis.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Finance for Non Financial Managers (PDF)

    Register
  • Nov 25

    Communication for Managers (Kingston)

    November 25, 2014
    $440

    Explore and develop the communications skills needed to succeed as a manager. Suitable for team leaders, current, new and aspiring managers.

    Topic areas will include:
    • Business writing, speaking and presenting
    • One-to-one communication
    • How to communicate effectively in teams

    Discussion of key concepts in each area will be supported by diagnostic tools and practical, hands-on exercises.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Communication for Managers (PDF)

    Register
  • Nov 26

    Dispute and Conflict Resolution (Kingston)

    November 26, 2014
    $440

    Develop negotiating techniques and conflict resolution skills that will help managers to appropriately deal with workplace conflict. The following are the outcomes of the workshop:
    • Describe conflict in a workplace setting
    • Apply conflict resolution strategies to workplace conflict
    • Demonstrate negotiating skills to address conflict
    • Develop strategies to address workplace conflict
    • Develop leadership abilities through effective conflict management

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Dispute and Conflict Resolution (PDF)

    Register
  • Nov 26

    Microsoft Excel - Level 2 (Kingston | Nov 26, 9-12)

    November 26, 2014
    $200

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply conditional formatting
    • Create and work with charts
    • Manage multiple worksheets
    • Adjust print settings
    • Sort and filter data
    • And more

    The course runs from 9:00am to 12:00pm.

    Microsoft Excel (PDF)

    Register
  • Nov 26

    Microsoft Excel - Level 3 (Kingston | Nov 26, 1-4)

    November 26, 2014
    $200

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Enhance chart appearance
    • Create and use common functions such as IF and VLOOKUP
    • Create a basic Macro
    • Use data analysis tools
    • Create a pivot table
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Office (PDF)

    Register
  • Nov 27

    Coaching and Mentoring (Kingston)

    November 27, 2014
    $440

    Learn about the strategic need for mentorship in organizations and gain tools from which to develop and apply a mentorship program. Participants will receive a Mentoring Manual providing a guide from which to lead the mentoring process.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Coaching and Mentoring (PDF)

    Register
  • Nov 28

    Managing the Customer Experience (Kingston)

    November 28, 2014
    $440

    Customer service is everybody’s business. Learn to manage the customer experience from awareness to advocacy. Suitable for team leaders, current, new and aspiring managers.

    Topic areas include:
    • Why customer service matters
    • Measuring and monitoring customer satisfaction
    • Customer service and new media
    • Building your customer experience management program

    Discussion of key concepts will be supported by examples of best practices from multiple sectors.

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    Managing the Customer Experience (PDF)

    Register
  • Dec 02

    Microsoft PowerPoint - Level 2 (Kingston | Dec 2, 9-12)

    December 2, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply and modify advanced transitions and animation effects
    • Insert multimedia
    • Use the slide master to ensure consistency throughout presentation
    • Link data from other programs such as Excel
    • Create handouts
    • And more

    The course runs from 9:00am to 12:00pm.

    Microsoft PowerPoint (PDF)

    Register
  • Dec 02

    Microsoft PowerPoint - Level 2 (Kingston | Dec 2, 1-4)

    December 2, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Apply and modify advanced transitions and animation effects
    • Insert multimedia
    • Use the slide master to ensure consistency throughout presentation
    • Link data from other programs such as Excel
    • Create handouts
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft PowerPoint (PDF)

    Register
  • Dec 10

    Microsoft Outlook - Level 2 (Kingston | Dec 10, 9-12)

    December 10, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Flag messages for follow up
    • Perform advanced email options
    • Organize meetings
    • Manage tasks
    • Create rules
    • And more

    The course runs from 9:00am to 12:00pm.

    Microsoft Outlook (PDF)

    Register
  • Dec 10

    Microsoft Outlook - Level 2 (Kingston | Dec 10, 1-4)

    December 10, 2014
    $200

    Maximize Productivity with MS Office Training.

    Do you wish you could get your work done more efficiently? St. Lawrence College Centre for Corporate Learning and Performance Improvement provides training with the focus to boost your productivity. Each course includes features that are most relevant to today’s workplace. Attend this course if you want to learn how to:

    • Flag messages for follow up
    • Perform advanced email options
    • Organize meetings
    • Manage tasks
    • Create rules
    • And more

    The course runs from 1:00pm to 4:00pm.

    Microsoft Outlook (PDF)

    Register