Training Courses & Workshops Schedule

  • Oct 05

    Brain, Body and You - Stroke Care Prevention to Life After Stroke & Continence Care

    October 5, 2016 Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    100 Portsmouth Ave,
    Kingston

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System.

    Brain, Body and You (PDF)

    Register
  • Oct 12

    Brain, Body and You - Mobility

    October 12, 2016 Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    100 Portsmouth Ave,
    Kingston

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System.

    Brain, Body and You (PDF)

    Register
  • Oct 19

    Brain, Body and You - Communication & Behavior

    October 19, 2016 Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    100 Portsmouth Ave,
    Kingston

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System.

    Brain, Body and You (PDF)

    Register
  • Oct 26

    Brain, Body and You - Nutrition, Hydration and Feeding

    October 26, 2016 Sponsored

    For front-line health care providers (eg. PSW, RPN, RN, Rehab Assistants and Restorative Care Aides) caring for stroke survivors and other related patient populations in the following care settings: long term, community, acute, complex continuing care and other related areas.

    Learn, perform, practice and enhance your care and support techniques to promote safety, comfort and dignity for stroke survivors and other client populations.

    Location:
    St. Lawrence College
    100 Portsmouth Ave,
    Kingston

    This course is available at no cost to participants through funding made available from the Stroke Network of Southeastern Ontario, a partner in the Ontario Stroke System.

    Brain, Body and You (PDF)

    Register
  • Jan 04

    Operationalizing the Strategic Plan (Kingston)

    January 4, 2017 $440

    The best laid plans aren’t worth much if you can’t act on them. Corporate Learning and Performance Improvement takes a practical and hands-on approach to ensuring your company’s strategic plans get translated into action. Tips on ensuring your plans are broad enough in scope, with concrete milestones to gauge success are paired with best practices from leading companies to allow your strategic plans to be implemented.

    This program will develop your skills to:
    • Expand your strategic understanding of the marketplace
    • Make decisions incorporating best practice examples and lessons learned from competitors and peers
    • Develop and implement a strategy for your organization
    • Stop navigating without a map. Align all working being done in your organization towards a shared end goal
    • Create mission, vision and values to achieve goals
    • Create focus and momentum through shared commitment of the "why" you are doing what you do
    • Focus on future direction and achieving desired results

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Operationalizing the Strategic Plan (PDF)

    Register
  • Jan 05

    Project Management (Kingston)

    January 5, 2017 $440

    Are projects at your organization running as efficiently and effectively as possible? Corporate Learning and Performance Improvement can help you understand the integral role project management plays in successful workplaces. Program content includes how to set and manage client expectations, develop a list of key tasks, assign responsibilities, and track progress updates.

    Corporate Learning and Performance Improvement's practical approach to project management covers these topics:
    • Introduction to project management
    • Integration
    • Scope definition and controls
    • Exercises in planning, control and problem solving, including consideration of risk factors and conflict resolution within projects
    • Test and create a template in an actual project for management

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Project Management (PDF)

    Register
  • Jan 19

    Change Management (Kingston)

    January 19, 2017 $440

    Change is constant in today’s evolving workplaces. Technology, social networks, increased transparency and scrutiny have all impacted the environment you work in. Corporate Learning and Performance Improvement can help you learn to manage the change process from planning to implementation. Incorporate lessons learned from recent trends in industries and sectors related to where you do business.

    Practical and timely change management program content from Corporate Learning and Performance Improvement examines:
    • Understanding your role as a change leader
    • Get clear on the change process and use tools to help plan and implement
    • Appreciate why others may react negatively to change and how best to respond to resistance
    • Adapt your communication style to gain buy-in and support from others toward change initiatives
    • Increase the readiness to embrace change and overcome resistance in your work environment

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Change Management (PDF)

    Register
  • Jan 23

    Leadership (Kingston)

    January 23, 2017 $440

    Leadership is not simply properly delegating work to people. Far more complicated than simple reporting structures, effective leaders know how and why they make the decisions they do. Are you confident your leadership style is getting you optimal results? Could you benefit from refreshing your skills?

    St. Lawrence College Corporate Learning and Performance Improvement leadership content includes:
    • Define and explore the core principles of leadership
    • The consistent and eternal fundamentals you must understand and apply to successfully lead
    • Understand and develop effective leadership techniques
    • Not everything works for everybody. Explore various techniques, determine the approach that works best for you
    • Explore the values-based leadership model and your personal leadership style
    • Do you have a clear picture of how you are perceived as a leader?
    • Experiment with and apply models, techniques, and principles using a “ripped from the headlines” case study

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Leadership (PDF)

    Register
  • Jan 24

    Teams (Kingston)

    January 24, 2017 $440

    Are the teams you are working on performing efficiently and consistently? Do the teams you lead have the ingredients for success Take a practical look at teams with St. Lawrence College Corporate Learning and Performance Improvement.

    Program will include the following topics and exercises:
    • Ideal components for a high performing team
    • Team self-management practices, problem solving skills and creating a team vision
    • The art of collaboration, ensuring everyone participates and contributes
    • Frameworks and tips for handling issues in the moment
    • Tact and delicacy to preserve positive and productive environments
    • Proactive, progressive communicating
    • A day with re-creatable team exercises to bring back to your organization
    • Practical, transferable content that fosters consistency and cohesion

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.
    Teams (PDF)

    Register
  • Feb 02

    Coaching and Mentoring (Kingston)

    February 2, 2017 $440

    Learn about the strategic need for mentorship in organizations and gain tools from which to develop and apply a mentorship program. Participants will receive a Mentoring Manual providing a guide from which to lead the mentoring process.

    This program is part of the Leadership for Managers series.

    The course runs from 9:00am to 4:00pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register
  • Feb 03

    Dispute and Conflict Resolution (Kingston)

    February 3, 2017 $440

    Develop negotiating techniques and conflict resolution skills that will help managers to appropriately deal with workplace conflict. The following are the outcomes of the workshop:

    • Describe conflict in a workplace setting
    • Apply conflict resolution strategies to workplace conflict
    • Demonstrate negotiating skills to address conflict
    • Develop strategies to address workplace conflict
    • Develop leadership abilities through effective conflict management

    This program is part of the Leadership for Managers series.
    The course runs from 9:00am to 4:00pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register
  • Feb 16

    Communication for Managers (Kingston)

    February 16, 2017 $440

    Explore and develop the communications skills needed to succeed as a manager. Suitable for team leaders, current, new and aspiring managers.

    Topic areas will include:

    • Business writing, speaking and presenting
    • One-to-one communication
    • How to communicate effectively in teams

    Discussion of key concepts in each area will be supported by diagnostic tools and practical, hands-on exercises.

    This program is part of the Leadership for Managers series.

    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register
  • Feb 17

    Managing the Customer Experience (Kingston)

    February 17, 2017 $440

    Customer service is everybody’s business. Learn to manage the customer experience from awareness to advocacy. Suitable for team leaders, current, new and aspiring managers.

    Topic areas include:

    • Why customer service matters
    • Measuring and monitoring customer satisfaction
    • Customer service and new media
    • Building your customer experience management program

    Discussion of key concepts will be supported by examples of best practices from multiple sectors.

    This program is part of the Leadership for Managers series.

    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register
  • Feb 28

    Finance for Non Financial Managers (Kingston)

    February 28, 2017 $440

    Learn key concepts such as:

    • Profit and Loss
    • Sources and Uses of Cash and Capital
    • Costs, Prices and Profits
    • Financial Analysis and Planning
    • Measuring Financial Performance

    Suitable for team leaders, aspiring and new managers and managers from other functional areas who may not deal with financial decisions on a day-to-day basis.

    This program is part of the Leadership for Managers series.

    The course runs from 9:00am to 4:30pm.

    If you are registering for all five of the Leadership for Managers modules, please call (613) 544-5400 Ext. 1608 (or 1-866-274-2298 toll free) to register.

    More Course Info

    Register